What Prefer stores for each citation
Prefer stores 4 facts for every citation: the engine, the prompt, the position in the answer and the destination URL. Duplicates are removed per run, prompt, engine and URL, so a long answer that links the same page twice still counts once. The Sources and Citations docs define a citation as any URL an engine links to as part of its answer for a tracked prompt. Those raw rows feed one headline number, Citation Share: citations to your domain divided by all citations in scope. Like every Prefer metric, it recomputes when you filter by engine, topic, persona, region, tag or date range, and it shows a change vs the previous run.How sources are classified
Prefer tags each cited URL with 1 of 9 source types, so you can filter by intent instead of raw domain.
The docs add a practical note: in software categories, listicles and reviews often drive the highest share of citations, so getting included or corrected there usually comes before writing new pages.
Where you read citation data in the app
Citation data shows up in 3 places in Prefer, from the whole account down to one prompt.- Monitor, Overview, Top cited content: your owned URLs ranked by citation share, so you know which pages earn the most references.
- Monitor, Competitors, Sources: which domains cite which brands, split per engine.
- Prompt detail, Top Domains and Top Citations: the source list for one prompt, with links out.
Find the pages you should own
To turn citation data into work, follow the 4-step routine from the docs:- Open Competitors, then the Sources tab.
- Filter to a single competitor.
- Sort by citation share. The top rows are pages engines cite for that rival and not for you.
- Create an Action from that row in the Action Center: an outreach task, a guest piece or an owned page that can compete for the same slot.
Frequently asked questions
Does Prefer count a brand mention as a citation?
Does Prefer count a brand mention as a citation?
No. Prefer keeps the two apart. A mention is your brand named in the answer text; a citation is a URL the engine links to as a source. You can be named without being cited and cited without being named, so Prefer reports Visibility Score and Citation Share as separate numbers.
Can I see which pages cite my competitors in Prefer?
Can I see which pages cite my competitors in Prefer?
Yes. Prefer’s Competitors console has a Sources tab that maps which domains cite which brands, split per engine. Filter it to one competitor and sort by citation share: the top rows are sources that cite that rival and not you.
Does Prefer count the same URL twice if an engine cites it twice?
Does Prefer count the same URL twice if an engine cites it twice?
No. Prefer deduplicates citations per run, prompt, engine and URL. A page cited twice in the same ChatGPT answer counts once for that run, which keeps Citation Share from being inflated by one long answer.
Also asked as
- Can Prefer show the sources ChatGPT cites for my category?
- Does Prefer track AI citations by URL?
- How do I see which of my pages get cited by AI in Prefer?
